🛡️ Privacy Policy – VCCPRO

1. Introduction & Scope

VCCPRO Ltd (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, share, and protect your personal data when you use our website or services, including virtual prepaid Visa/Mastercard cards.

2. Data We Collect

a. Information You Provide

• Registration: Name, email address, billing address, payment details.

• Account usage: Order history, transaction records.

• Support interactions: Messages, inquiries.

b. Automatically Collected Data

• Device & usage data: IP address, browser, location data, cookies.

• Transaction metadata: Merchant, date, time, amount.

c. Third-Party Data

• From partners like banks, payment processors, or identity-verification services.

3. How We Use Your Data

• To provide services: Issuing virtual cards, handling payments, refunds, replacements, and verification.

• Legal compliance: AML/KYC, sanctions screening, record-keeping.

• Service improvement: Analytics and troubleshooting.

• Communications: Responding to inquiries, sending notices or updates.

• Marketing (optional): With your consent, we may send promotional communications. You may opt out anytime.

4. Legal Bases for Processing

• Contractual necessity: To fulfill your orders and provide services.

• Legal obligations: AML, tax, financial record-keeping.

• Legitimate interests: Improving services, preventing fraud, enforcing policies.

• Consent: For marketing or optional data uses.

5. Data Sharing & Transfer

We share data with:

• Issuing banks, payment processors, KYC providers.

• Third-party service providers, such as hosting and analytics partners.

• Legal authorities, if required by law or to prevent fraud.

We do not sell your personal data.
Cross-border transfers (e.g., UK→Canada/US) are safeguarded with standard contractual clauses.

6. Data Retention

We retain your data:

• As long as your account is active and for legal compliance (e.g. 5 years AML record-keeping).

• Until individual deletion requests are processed, subject to legal obligations.

7. Your Rights

Depending on your location, you may:

• Access, correct, or delete your personal data.

• Request data portability.

• Object to certain processing (e.g., for marketing).

• Withdraw consent at any time.

To exercise your rights, contact privacy@vccpro.com.

8. Security Measures

We implement strong security protocols, including encryption (SSL/TLS), access controls, routine audits, and secure storage to protect your data from unauthorized access or breaches.

9. Children’s Privacy

Our services are not intended for children under 18. We do not knowingly collect data from minors; if discovered, we will delete it upon notification.

10. Policy Updates

We may update this policy. Changes will be posted on our website with an updated effective date. For significant changes, we will notify you directly via email.

11. Contact Information

For privacy-related questions or requests, contact us:

Email: privacy@vccpro.com
Mailing Address: VCCPRO Ltd, Lytchett House, 13 Freeland Park, Wareham Road, Poole, Dorset, BH16 6FA, United Kingdom

⚖️ Summary Table